FREQUENTLY ASKED QUESTIONS
FAQ - Frequently Asked Questions
14-Day Money-Back Guarantee
14-Day Money-Back Guarantee: We offer a 14-day money-back guarantee
Does the eyelash serum have side effects and do your products meet the safety requirements?
However, our eyelash serums have been extensively tested and meet the strictest safety requirements. We use safe ingredients.
How do I use your products?
With every order you will be provided with clear instructions for use and leaflet.
When will I see results?
The purpose of our products is to improve your current eyelash growth.
Within 2 weeks you should see a difference in your eyelashes.
How do I qualify for a warranty?
You can get your money back in 4 simple steps, which you can find on our warranty page.
My question is not listed / I have a specific question. What now?
Contact us via the contact form and we will ensure that you receive an answer within 2 days. Or send a message via the live chat!
If your question and answer are not listed, please do not hesitate to contact us by email.
We are available on the days and times below:
Monday : 09:00 AM - 05:00 PM
Tuesday: 09:00 AM - 05:00 PM
Wednesday: 09:00 AM - 05:00 PM
Thursday: 09:00 AM - 05:00 PM
Friday: 09:00 AM - 05:00 PM